Case Study: Rise & Set Clothing Boutique
Challenge:
Rise & Set Clothing Boutique is a style-forward destination for chic yet comfortable fashion, featuring curated Canadian brands like Brunette The Label, Gentle Fawn, and Priv, alongside select international labels.
While the boutique thrived offline, the owner faced constant challenges with her Lightspeed setup. The ecommerce site was underperforming — low conversions, high cart abandonment, and difficulty connecting the online catalog with in-store inventory. Additionally, the platform restricted access to apps and marketing tools that could truly elevate the business. High total cost of ownership, cumbersome workflows, and limited online-to-offline integration made it clear a change was needed.
Solution:
We executed a full migration from Lightspeed to Shopify, covering both the online ecommerce platform and the in-store POS system. This included seamless transfer of product data, customer records, and order history with zero downtime.
The Shopify solution provided:
- Fully connected ecommerce + POS system for streamlined online-to-offline selling.
- Simplified workflows — one platform for all sales channels, eliminating the need to switch between ecommerce and POS logins.
- Enhanced customer experience — easy capture of email addresses in-store via POS, and smooth buy-online-pickup-in-store capabilities.
- Access to Shopify-native apps and marketing tools, many free, to drive traffic, retention, and conversions.
Outcome:
✅ Increased orders — Rise & Set saw more than a 10% boost in sales following the migration.
✅ Higher in-store traffic — integration and online promotions helped drive more customers into the boutique.
✅ Streamlined operations — staff now manage all channels from one centralized system, improving efficiency and accuracy.
✅ Better marketing leverage — full access to Shopify apps allowed the owner to maximize visibility and customer engagement.
Takeaways:
The Rise & Set founder noted that migrating to Shopify was a “no-brainer.” The new platform not only solved previous pain points but also empowered the team to focus on growing the business rather than troubleshooting technical issues. With Shopify’s integrated tools and seamless POS connectivity, Rise & Set is now set up for scalable growth and stronger omnichannel performance.
